
FAQ
Q:Where can I place my order?
A:This store will use the form to order (May. 1 start pre-order).
You can find the page of the Order form through this website, or visit our booth (No.5) at Chihlee University of Technology.
There will also be someone to serve you personally.
Q:How about the payment?
A:We receive cash only, and use 7-11/ Family Mart “Store to Store” cash on delivery.
Q:What can I do if my board games are bought but they are found to have flaws or are unsatisfactory with the products?
A:You can contact us by Facebook fan page, Line official account to ask for replacement and product instruction.
(Line official account: @bbr3188t)
Q:What is the replacement mechanism?
A:Products purchased in the exhibition or order form for this store are subject to defamation or damage under the influence of force majeure factors such as non-human and natural disasters.
Consumers can make purchases within the "seven-day" appreciation period. In order to exchange goods, it is necessary to preserve the integrity of the goods and all items, such as: manuals, packaging, accessories when the original product is sold.
After the goods are received by the store and the inspection is completed, the goods will be exchanged and the goods will be replaced during the appreciating period.
Q:What should I do if I'm interested in your board games but don't know how to play it?
A:During the exhibition period (May.14-May.16), staff members will be arranged to introduce various board games for the customers in each period. There will also have a board game experience zone in our booth for everyone to experience the fun of each board game.